Brett Parker Sap - Artificial Intelligence is one of the technologies that will set the trends in digital transformation in 2020, its application will lead to new environments and new challenges.
Hyper automation, increasingly autonomous objects and better data traceability are some of the trends for 2020 in digital transformation.
Brett Parker Sap -Companies advance in their digital transformation
Digital transformation is the reinvention of an organization through the use of digital technology to improve the way the organization performs and serves those who constitute it. Digital refers to the use of technology that generates, stores and processes data.
Brett Parker Sap - Top 10 Trends for 2020
* Hyperautomation
The use of Artificial Intelligence (AI) and machine learning will continue to spread and free people from executing repetitive processes, thanks to a combination of data monitoring, analysis, measurement and evaluation tools to make decisions.
* Multi-experience
The client's relationship with the company, referring to the digital world, will not be limited to a single communication channel. The trend is to go towards immersive experiences with the use of augmented, virtual and mixed reality.
* Democratization of technology
People will access technology without technical knowledge. This democratization extends to four key areas:
* Applications development
* Data and analysis
* Design
* Knowledge
* Human perfectionism
We advance in the use of technology to improve people's cognitive and physical experiences. Solutions are already being used in the industry to improve worker safety; and in medicine, exoskeletons help disabled people walk.
* Transparency and traceability
Citizens are increasingly aware of the use that is made of their data, hence the imperative to improve the policies for the treatment of this information. This requires focusing on six key elements of trust: Ethics, Integrity, Openness, Responsibility, Competence and Coherence.
* Edge Computing
Edge computing technology allows data to be collected and processed locally and close to the source. Its use will be essential with the widespread implementation of the Internet of Things (IoT), in clear expansion: in 2023 there will be 20 times more devices connected than today.
Brett Parker Sap - New era of cloud computing
The centralized cloud will give way to the distributed cloud, referring to the location of the physical data centers outside the provider 'cloud', which can be located anywhere. This solves technical problems like latency and regulatory challenges like data sovereignty.
* More autonomous objects
Drones, robots, autonomous vehicles, and other AI devices will begin to perform tasks usually performed by people. They will interact more naturally with their environment and will go from doing it in independent swarms to other collaborative ones, as happened with drones at the 2018 Winter Olympics.
* More autonomous objects
Blockchain is still a maturing technology. However, the blockchain offers great potential to trace assets back to their source or facilitate user identification, among other applications.
* More security
The technologies that will set the trends in digital transformation in 2020 offer opportunities for evolution in the business world, but also create vulnerabilities. We must be aware of the cybersecurity challenges that AI poses.